Dear customer please find below some information on how to maintain your PAUL MVHR system.

Ordering new filters:

We recommend to always use the pollen filter set (F7). The F7 pollen filter has a finer grade of filtration which prevents small dust particles from entering your MVHR systems and interiors. We have now better F7 filter material available which has lesser resistance than previous filters therefore now recommended for the intake filter for all systems. The standard G4 dust filter should still be used as extract filter.

When to clean or change a filter:

MVHR filters should be maintained regularly, every 3 to 6 months, in order to maintain the air flows and keep the energy use to a minimum. As the PAUL novus system is volume flow constant, soiled filters, pressure changes and other factors will neither cause an inbalance nor reduced ventilation, which is an integral part of a high quality system. Clogged up filters will therefore result in an increased energy use as the MVHR has to work against the resistance of the filters, in order to keep the air flow at the same level. If the filter medium is fully covered in dust, it is high time to clean or change the filters. Another indication that the filters need to be checked is an increase in fan noise.

In most cases filters can be cleaned out with a vacuum cleaner (with brush attachment). If the filter cannot be cleaned e.g. when covered in grease or soot, it needs to be replaced. All filters should be completely changed over at least once a year.

How to change the filter:
1. Switch MVHR to unoccupied mode.

MVHR filter:
2. Remove the turquoise or red maintenance cover of the novus unit and remove the 2 rectangular filter covers.
3. Take out the filters by pulling on the strap (please be careful not to touch or inhale the dust) and place the soiled filters in a bin liner, seal and discard
4. Insert clean filter with the arrow mark on the filter pointing towards the middle of the MVHR (in direction of air flow). The pollen filter should be inserted on the intake side of the MVHR which is in most cases the side with the insulated ducts which leads to the outside.
5. Replace all covers and switch MVHR back to normal operation (‘Auto’ or fan speed 2 or 1)
6. Reset filter timer on the touch screen (menu/settings/filter: tick the box and press enter until filter timer has been reset, then return to the home screen)

Kitchen extract filter:
7. Please see below demonstration video

General maintenance information:

System should be cleaned out every 2-3 years. Please refer to the manual for how to take out the heat exchanger. It should be rinsed out with washing up liquid and hot water, ideally in a bath tub or shower area. Please be careful when taking out the heat exchanger as it can contain large amounts of water especially during winter. Please don’t insert tools or similar into the tube of the heat exchanger or forcefully brush it as can lead to damage. After cleaning the heat exchanger, it should be inserted in the same way with the black tray underneath the label visible.