Zehnder ComfoAir Q

Zehnder ComfoAir Q Technical Details

– it comes in three versions: max output 350, 450 and 600 m3/h / 97, 125
– new state of the art counter-flow heat exchanger
– best Appendix Q performance: up to 96% heat recovery rate
– maintenance free EC fans
– mass flow constant (no dis-balancing and drop in performance over time)
– in-built humidity sensor
– in-built modulated defrost pre-heater
– modulated summer bypass
– monitoring facility
– remote controllable via iPad and iPhone or computer
– filter warning according to state of the filters
– option to use enthalpy heat exchanger (heat and moisture recovery)

 

Model ComfoAir Q350 ComfoAir Q450 ComfoAir Q600
Type of system   High-quality PH MVHR High-quality PH MVHR High-quality PH MVHR
Recomm. max. floor area [m2] 226 m2 292 m2 350 m2
Max. air flow @100Pa [m3/h] 350/ 97 l/s 450/ 125 l/s 600/ 167 l/s
Min. air flow [m3/h] 40/ 11 l/s 40/ 11 l/s 40/ 11 l/s
Recommended air flow [m3/h] 70-270/ 19-75 l/s 70-345/ 19-96 l/s 70-460/ 19-128 l/s
Orientation vertical, spigots at top vertical, spigots at top vertical, spigots at top
Performance   ***** ***** *****
Heat Recovery (Passive H) % 91% | ERV: 86% 89% | ERV: 83% 88% | ERV: 80%
Heat Recovery (SAP) % 93-96% 93-96% 93-96%
Humidity Recovery % ERV: 73% ERV: 73% ERV: 73%
Specific Electric Power (PH) [Wh/m3] 0.24 0.21 0.24
SFP (SAP) [W/l/s} 0.53-1.03 0.53-1.04 0.53-1.06
SAP Kitchen + max. wet rms K+7 K+7 K+7
Noise ***** ***** ****
Breakout noise @3m @60% [dB(A)] 27.1 30.2 34.5
Breakout noise @3m 60m3/h [dB(A)] 13 18 21
Breakout noise @3m 90m3/h [dB(A)] 16 20 22
Breakout noise @3m 120m3/h [dB(A)] 18 21 23
Breakout noise @3m 150m3/h [dB(A)] 19 22 24
Breakout noise @3m 180m3/h [dB(A)] 21 24 25
Breakout noise @3m 210m3/h [dB(A)] 23 25 26
Breakout noise @3m 240m3/h [dB(A)] 25 26 27
Breakout noise @3m 270m3/h [dB(A)] 27 28 29
Technical  
Spigot Size [mm] 160 internal 180 internal 180 internal
Weight [kg] 50 50 50
Materials internal EPP/ ABS EPP/ ABS EPP/ ABS
Type of heat exchanger HRV / ERV HRV / ERV HRV / ERV
Condensate connection [mm] 32 / N/A 32 / N/A 32 / N/A
Filter grade (*optional) G4/ F7*/ Active cc.* G4/ F7*/ Active cc.* G4/ F7*/ Active cc.*
Frost protection [°C] integrated pre-heater* integrated pre-heater* integrated pre-heater*
Peak winter performance yes, with pre-heater* Yes, with pre-heater* Yes, with pre-heater*
Max power pre-heater* [W] 1700 2000 2200
Max. power cons. w/o pre-h. [W] 180 250 350
Motors, volume flow constant EC, indirect VFC EC, indirect VFC EC, indirect VFC
Summer bypass [100%] Yes, modulated Yes, modulated Yes, modulated
Controls   in-built controller in-built controller in-built controller
Type of controller Ext. LAN, LED & switch Ext. LAN, LED & switch Ext. LAN, LED & switch
App control/ monitoring App control* App control* App control*
Boost activation Auto (needs activ.) Auto (needs activ.) Auto (needs activ.)
Humidity sensor Integr. spike sensor Integr. spike sensor Integr. spike sensor
CO2 sensor 4x with option box* 4x with option box* 4x with option box*
BMS capability 0-10V with options box* 0-10V with options box* 0-10V with options box*
Fire alarm integration With options box* With options box* With options box*
Fault indicator Yes Yes Yes
Heating & cooling options   Post heater/ cooler* Post heater/ cooler* Post heater/ cooler*
Cooling module ComfoClime 24 ComfoClime 36 ComfoClime 36
Max. cooling output [W] 1333 – 1372 1706 – 1744 2468 – 2657
Max. heat output [W] 1344 – 1407 1654 – 2221 1938 – 2441
Integrated controls yes yes yes
Refrigerant X X X
Hot water tank X X X
Servicability Made in NL NL NL
All parts replaceable yes yes Yes
Fan bearings exchangeable yes yes Yes
Warranty – free of charge [years] 2 2 2
Warranty – extended [years] 4 (through us) 4 (through us) 4 (through us)

 

Simple Installation

Installing an MVHR system never got easier with the Zehnder ComfoAir Q system:

  • Wall mounting or floor mounting with a stand
  • ComfoWell modular components:  attenuators, air manifolds, filter boxes and heating/ cooling modules
  • Full semi-rigid ducting system
  • Commissioning wizard

Zehnder ComfoAir Q – jednoduchá instalace větrací jednotky

Setting up of the LAN controller

  1. Connect LAN C controller with RJ45 / Ethernet cable to router,
  2. Wire LAN C controller to Zehnder ComfoAir Q with CAT 5 cable or better (4 volt-free connections).
  3. Connect smart phone or tablet to same router, that the LAN C is connected to.
  4. Download the ‘Zehnder ComfoControl’ app from Google Playstore or Apple App Store (free of charge).
  5. Open app on smart phone/ tablet, select user.
  6. Follow set-up wizard in the app, which will guide you step by step through the connection process.
  7. Confirm settings and start using the app.

CAQ humidity sensor

Auto Humidity Function

The ComfoAir Q range has a function, which increases the ventilation rate automatically, when it detects a spike in humidity levels of the extract air, e.g. someone uses a shower or is cooking. Depending on the level of humidity spike, it increases the ventilation between level 2 and 3 up to level 3.

Unfortunately this feature needs to be activated, as it is turned off by default:

You need to log into the advanced settings, select ‘Humidity Comfort’ and switch this feature ON.

Warranty

Follwing new standard warranty conditions apply from May 2025:

  • 2 years warranty as of date of delivery (max. 30 months from date of production);
  • What is covered: parts; labour is discretionary. Disassembly costs are not covered.
  • +4 years for parts when system is registered through an approved installer and has been professionally maintained.

For information on ODA errors, please click here

Filter change of MVHR system

Further Information

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Maintenance of ComfoAir Q

mvhr filters

General Information

MVHR Unit

Warranty Information

installation partners